1.1. The role of LCCI
London Chamber of Commerce and Industry is the National Guaranteeing Organisation for ATA Carnets in the UK and has appointed a network of Chambers to issue them around the country.
LCCI trains Carnet-issuing staff, produces and updates an Operating Manual, represents the UK at the World ATA Carnet Council, and is ultimately responsible for all Carnets issued from the UK, as well as guaranteeing for foreign Carnets used in the UK.
1.2 NCU Contact Details
National Carnet Unit is a branch of the HMRC that deals exclusively with ATA Carnets. You should contact NCU for the following scenarios only:
1. Your goods have returned from abroad, but the Carnet has not been endorsed on re-importation (request Certificate of Location)
2. You have a Substitute or Replacement Carnet that needs to be validated (before being sent abroad to be married up with the goods)
3. You are a NON-UK Carnet Holder and your Carnet is about to expire (contact NCU to request permission to extend your stay in the UK)
4. Your goods have been imported into the UK on a NON-UK Carnet and you wish to divert them to home use (import them into UK permanently)
Email: atacarnetunit@hmrc.gov.uk
Telephone: 0300 322 7064
1.3 UK Ports That Can Process Carnets
Dover and Eurotunnel:
1. Holders driving to EU in a personal vehicle or a van – must get their Carnet processed at STOP 24 both outbound and on return (other inland border facilities can process personal vehicles, but these sites are primarily geared towards freight traffic). Vehicles returning to the UK via Eurotunnel (Shuttle) will need a GMR as Carnets are processed at the Calais Eurotunnel freight terminal.
2. Hauliers / freight forwarders must use pre-notification facility: Hauliers will need a GMR when leaving the UK and also returning.
Note that IBFs can only process Carnets for Dover, Euroshuttle and Holyhead – for other ports, go to the port directly and use facilities there.
Eurostar (St Pancras) – Carnet Holders leaving UK by Eurostar should notify Border Force in advance by calling 0207 841 6410.
Eurostar
There are no Customs officers available for the 6am departure. Passengers with Carnets are advised to get their Carnet stamped the day before – contact Border Force by calling 0207 841 6410 (this facility has been approved by HMRC and BF Policy Teams).
Holyhead / port of Dublin – if travelling from Holyhead to Dublin by ferry it is best to pre-notify UK (bfholyhead@homeoffice.gov.uk) and Irish Customs (nchfrontdesk@revenue.ie) at least 24 hr in advance of travelling (state your vehicle registration no, Carnet no and date and time of departure).
1. Leaving UK via Holyhead – go to Roadking Truckstop, Parc Cybi, Kingsland, Holyhead, LL65 2YQ to get your Carnet stamped (you can also use inland sites at Birmingham or Warrington)
2. Entering Ireland (Dublin Port) go to goods to declare area
3. Leaving Ireland (Dublin Port) – cars and vans go to T7 section after the tunnel or New Custom House, Promenade Road (beside the Circle K roundabout). Opening hours 8 a.m. – 22.00 p.m. phone 353-1-8776208. Freight goes to Terminal 11, Bond Drive Extension – Customs can be found in a portacabin. Opening hours 24/7
4. Returning to UK go to the Border Force freight shed (best to ask for directions at the port).
PBN is manfatory for ROI – Carnet Holders driving a company vehicle must obtain a pre-boarding notification number PBN inbound and outbound by emailing CustomsPBN@revenue.ie with the following details: scan of the Carnet Front Cover and General list and details of sailing (date, time, ferry, port of exit and entry). You will get the PBN no by email. Hauliers will need to apply for PBN online.
Northern Ireland – Ports:
1. DAERA facility- Duncrue Street, Belfast, BT3 9BJ is manned 24/7 by BF staff and accommodates Carnets
2. Shed 66 at Larne Port is also manned 24/7 and is used for both inbound and outbound movements
3. Warrenpoint is the 3rd site processing Carnets
The above ports can be contacted by the following email bfportteam@homeoffice.gov.uk (pre-notification is not required).
Northern Ireland -Airports:
1. Belfast City operating hours are 4am – 10pm (Closed on Christmas day). Carnets + goods can be taken to Belfast Docks due to the proximity (or pre-notify BFPortteam@homeoffice.gov.uk to confirm if officers will/can be on site)
2. Belfast International is 24/7, but only has BF at the international arrivals hall. There is no presence at domestic arrivals, so advance notice to BFDutyOfficer@homeoffice.gov.uk is required (upon arrival, ask the information desk (located at domestic arrivals) to notify Border Force).
Goods owned by a NI company / individual and located in NI do not need a Carnet for EU.
NI residents or companies that require a Carnet for travelling to non-EU destinations must apply for a Carnet with the NI Chamber
All Other UK Ports
Click HERE for a list of all other UK offices that can process Carnets.
Note – prenotification is not required for airport passengers; use the VAT reclaim desk before checking in and red channel on arrival.
