The eATA Carnet project aims to digitalise ATA Carnets and their lifecycle management process – from issuance and declarations to transactions and claims. United Kingdom started digitalising its ATA Carnet procedures in 2021 as part of the global initiative led by the International Chamber of Commerce and the World Customs Organisation.
This page has been designed to help UK ATA Carnet users with their digital Carnet journey.
eATA Project Timelines
HMRC and UKNATACO are currently working on getting the UK ports ready to start processing live digital Carnets from 2026.
How Will Digital Carnets Work
Carnet users will apply for digital Carnets via their existing Issuing Chamber. Once the application has been approved, the applicant will be able to download digital Carnet to their smartphone and create travel codes in the Carnet app. Customs will scan the QR code in order to process the declaration. User will receive a notification in their Carnet app once the transaction has been finalised by Customs.
Detailed overview of this process is shown below:
1- Apply for a Carnet
User applies for the Carnet online via the Issuing Body’s existing issuing platform.
2- Obtain PIN and ID
Once the Carnet application has been approved, the applicant will receive digital PIN and ID. Some systems will also provide a QR code that can be scanned in order to download the Carnet to the Wallet.
3- Install Carnet app to your smartphone
User downloads the ATA Carnet app from the App Store to their smartphone and registers their profile.
4- Download Carnet to the app
User downloads digital Carnet with a Carnet ID and PIN (or by scanning the Carnet QR Code).
5- Prepare Travel
User prepares outbound and return travel declarations in the ATA Carnet app.
6- Share the Travel Code with the person traveling with the goods
Holder can share travel codes or the whole Carnet with the person carrying the goods.
7- Declare goods to Customs
User presents the relevant QR code to Customs. Customs process the Declaration.
Guides to Help you Use Digital Carnets
For Carnet users
The following guides have been produced to provide useful information on digital Carnets and instructions on how to use them:
Digital Carnet A4 Leaflet
Digital Carnet Practical Guide
Digital Carnet Detailed guide
Tutorial Video click here
Countries and Ports Which Accept Digital Carnets for Testing
The pilot is running in the following countries and airports:
| Country | Airport | Terminal type |
|---|---|---|
| United Kingdom | Heathrow Airport Edinburgh Airport Dover (Sevington IBF) Felixtowe (TBC Shortly) Harwich Port (TBC Shortly) Holyhead Southampton Port (TBC Shortly) Portsmouth Port (TBC Shortly) | Passenger / Cargo Passenger / Cargo Passenger / Cargo Passenger / Cargo Passenger / Cargo Passenger / Cargo Cargo Passenger / Cargo |
| Austria | Lustenau Vienna Airport | Passenger / Cargo Passenger / Cargo |
| Belgium | Brussels International Airport Liege Airport | Passenger / Cargo Cargo (including horses) |
| Canada | Montréal-Trudeau International Airport | Air Cargo |
| China | Beijing Capital International Airport Beijing Daxing International Airport | Passenger / Cargo Passenger / Cargo |
| Czech Republic | Customs office Praha Ruzyne Customs office for the Moravian-Silesian Region – branch Cargo Mošnov Customs office for South Moravian Region – branch Airport Tuzany Customs office for the Moravian-Silesian Region – branch Paskov Customs office for South Moravian Region – branch Brno – Slatina | Passenger / Cargo Passenger / Cargo Passenger / Cargo Passenger / Cargo Passenger / Cargo |
| Estonia | EE1310EE – Airport Customs Office Valukoja 32/3, Tallinn 11415 | Cargo |
| Germany | Main customs office Potsdam: Customs office Berlin Brandenburg Airport (BER) Main customs office Berlin: Customs office Marzahn, Customs office Dreilinden Main customs office Lörrach: Customs office Appenweier, Customs office Freiburg, Customs office Weil am Rhein Main customs office Lörrach: Zollamt Rheinfelden-Autobahn, Customs office Weil am Rhein-Autobahn Customs office Garching-Hochbrück, Customs office Flughafen-München Customs office Augsburg, Customs office Ingolstadt | Passenger / Cargo Passenger Cargo Passenger / Cargo Cargo Cargo |
| Norway | Tollstasjon Oslo Harbour, Utstikker II Sola Airport (Stavanger) Risavika Port (Stavanger) Gardemoen Airoirt | Sea Passenger / Cargo Air Cargo / Passenger Sea Cargo / Passenger Passenger / Cargo |
| Slovenia | Ljubljana Airport (LJU) Customs office Ljubljana | Passenger and Cargo |
| Switzerland | Zurich Airport, – Check-In 1– Airside Centre– Arrival 2– General Aviation Centre | Passenger |
Contact us
Email: queries@uknataco.co.uk
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